1 review found

Kenmailbox1's Product Reviews



 S4.0 CTT 2004 S4.0 CTT

Brand:  Soul

Category: Wheelsets

" An unreliable seller "


Overall Rating
Reviewed on: 12th Mar 2009 from Singapore

The Review
Ordered a set of S4 from the Soul owner through mail & by phone. Confirmed with me delivery dates of 2 weeks. Thought that the price is $480 from his current site. And he did not confirm his price either.(http://www.bikesoul.com/s4.html)

Was told by a friend few days later he had a new site & was not fully ready.
(http://www.bikesoul.com/2009/)

Called the Soul owner & he confirmed is the new price at $520. I was not impressed but a difference of $40 is minimal to me. A company operating 2 websites with different price..

After 12 days, decided to give him a message to check on my wheels. Was shocked to receive message 4hours later that my wheels have to wait another 3 weeks. There was no explanation or apology from this person.

A wheelset to wait for 5 weeks with attitude. I don't know about others, i certainly know this person is not sincere about selling.

Strengths
Nil. Only seller problem.

Weaknesses
Nil. Only seller problem.

Duration of product used
Not Sure

Bike Setup
Road bike Giant Ultrega SL & Dura Ace group set Vision aero bar system

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